Newcastle City Holden
Cnr King St & Pacific Highway,
Newcastle NSW 2300
Phone: 1300 880 186 Fax: (02) 4961 6485
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Service Department
Manager:
Andrew Burke
Phone:
1300 880 186
Hours:
Mon to Fri: 8.00am – 5.00pm
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Welcome to Newcastle City Holden Service

When servicing your Holden at our Service Centre everything is carried out to Holden specifications, using only Holden approved parts. This ensures your Holden factory warranty is not compromised and also improves resale value when it comes to selling your vehicle.

We are committed to a Standard of Excellence that we call "The Holden Difference".

Our workshop practises are at the highest quality standards for all service and repair work performed at our Service Centre. We are committed to making sure all Holden vehicles are correctly diagnosed, repaired and serviced, resulting in consistent "right first time" performance. It is a commitment we always stand behind. Here are some of the ways the Holden service you receive is different:

 Specialist Technicians

All cars are not the same. That's why we insist that every technician who works for us goes through a rigorous training program to become knowledgeable about all Holden models. Whatever Holden you drive, you can rest assured that our technicians are more up to speed on what's under the hood than anyone outside of the Holden Dealer network.

 Over 300 Outlets – One Standard

Unlike most service outlets, we have a Technical Assistance Centre, staffed by Holden factory engineers. If the technician servicing your vehicle needs help, they can rely on the expert engineers at the centre for advice and direction. As automotive technology becomes increasingly complex, the traditional toolbox is virtually obsolete. New technology, like our Tech 2 diagnostic computer, allows us to locate the problem more quickly and fix it. That means more convenience, more competitive cost structures, and more drive time.

 Latest Computerised Technology

As automotive technology becomes increasingly complex, the traditional toolbox is virtually obsolete. New technology, like our Tech 2 diagnostic computer, allows us to locate the problem more quickly and fix it. That means more convenience, more competitive cost structures, and more drive time.

 Holden Factory Approved Parts

To avoid any unpleasant surprises down the road, simply visit your local Holden Service Centre and you immediately have access to one of the most sophisticated parts networks in the country. Having undergone rigorous testing by Holden engineers, Holden factory approved parts fully meet Holden's original specifications. Exactly what attracted you to buying a Holden in the first place. Also when an authorised Holden dealer fits Holden parts there's no chance of you jeopardising your warranty.

 Two Year Parts Guarantee

Your Holden is designed to function best with factory approved parts. And unlike many service outlets, we guarantee to replace Holden approved parts, when fitted by a Holden Dealer, repaced for two years or 50,000 kilometres.

 Six Months Labour Guarantee

We guarantee all labour for six months or 10,000 kilometres. It's another way we show how serious we are about quality.

 Fair and Opening Pricing Policy

Understandably, one of your concerns will be whether you're paying the right price for your servicing. That's why we're committed to a completely transparent consultative process with strict guidelines for all Holden Dealers.

If you need information about any of your service requirements, please call us on 1300 880 186.

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